CoinQ Application Authorization Privacy Policy

This Agreement constitutes a supplement and integral part of CoinQ’s Privacy Policy and should be read and interpreted together with it. Unless otherwise stated, the terms used in this Agreement have the same meaning as those defined in the Privacy Policy. If a term is defined in both this Agreement and the Privacy Policy, the definition in this Agreement shall prevail. In case of any conflict or inconsistency between this Agreement and the Privacy Policy, the provisions of this Agreement relating to CoinQ application authorization shall prevail, unless explicitly stated otherwise.

Welcome to CoinQ Exchange and CoinQ Wallet (“CoinQ”). CoinQ respects and protects the privacy of all users of its products and services. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your related rights. By accessing, installing, or using CoinQ, you acknowledge that you have fully read, understood, and agreed to this Privacy Policy.

To provide you with complete, secure, and personalized services, we may collect necessary information with your authorization.

We collect data only for legitimate purposes and in compliance with applicable laws, including but not limited to:

Account and Identity Information: For account creation, login verification, security management, identity confirmation, and risk control.

Transaction and Asset Information: For digital asset management, transaction execution, billing display, and compliance auditing.

Device and Log Information: For ensuring system security, detecting abnormal behavior, and improving performance and user experience.

Application and Functional Permissions: Certain functions (e.g., storage, location, notifications, media upload) may require your consent before access.

We will use such information solely to provide services, ensure security, fulfill legal obligations, or within the scope of your consent.

Retention Period: We retain your information only for the minimum period necessary to achieve the purpose of services or as required by law, after which it will be securely deleted or anonymized.

Storage Location: Information is stored on servers compliant with legal and regulatory requirements. In cases involving cross-border data transfer, we will conduct legal assessments and obtain your explicit consent.

Security Measures: CoinQ implements encryption, access control, role-based permissions, and anomaly detection mechanisms to prevent unauthorized access, use, or disclosure.

CoinQ does not sell your personal data.

We do not share your information with third parties unless:

With your explicit consent or authorization;

Required for transaction settlement, payment processing, risk control, or customer support;

Required by law, regulation, or regulatory authority;

Necessary to protect CoinQ’s or users’ legitimate rights (e.g., fraud prevention or cybersecurity);

For lawful business cooperation, in a de-identified and secure manner, for statistical analysis or product improvement.

All third-party providers are required to sign confidentiality agreements and comply with data protection standards.

You have the following rights regarding your personal information:

Access and Correction: You may view and edit your account information at any time.

Deletion and Account Termination: You may request data deletion or account termination, subject to identity verification.

Withdrawal of Consent: You may disable permissions (e.g., location, notifications, photo access) through settings, though some features may become limited.

Data Copy Request: You may request a copy of your personal data.

We will respond within the legally prescribed timeframe to ensure your rights are protected.

To enhance your experience, we may store essential Cookies or local cache on your device to retain preferences, login status, and optimize performance.

You may manage or delete such data through your browser or device settings.

CoinQ is intended for adult users.

If you are under 18, please use our products under guardian supervision.

If we inadvertently collect minors’ data, we will promptly delete it.

We may update this Privacy Policy for business, legal, or security reasons.

If major changes occur, we will notify you via pop-up, announcement, or email.

Continuing to use our services signifies your acceptance of the updated policy.

If you have any questions, suggestions, or complaints regarding this Privacy Policy or personal data protection, please contact us at: Email: help@coinq.com

This Policy constitutes the entire agreement between you and CoinQ regarding privacy protection.

Its interpretation, modification, and dispute resolution are governed by the applicable laws of your jurisdiction.

In the event of a conflict between this Policy and local law, local law shall prevail.

Note: By clicking “Allow,” you confirm that you have read and agreed to this CoinQ Privacy Policy and related authorizations. If you choose “Decline,” CoinQ will still provide basic services, but certain features may be limited.