KYC Verification Levels

Basic Verification

• Withdrawal Limit: 2 BTC / 24 hours

Advanced Verification

• Withdrawal Limit: 10 BTC / 24 hours
• Requires an additional hand-held ID photo

Web Tutorial

1. Visit the CoinQ official website and log in to your account;
2. After logging in, click your profile avatar in the upper-right corner;
3. Click 【Identity Verification】;
4. Select your nationality as prompted;
5. Enter your full legal name and ID number;
6. Upload the front and back photos of your identification document;
7. Review your information and submit the application;
8. After submission, please wait patiently for review, which is expected to be completed within 24 hours;
9. For Advanced Verification, you will also need to upload a hand-held ID photo.

APP Tutorial

1. Open the CoinQ APP and log in to your account;
2. Tap the profile avatar in the upper-left corner of the homepage;
3. Enter the 【Identity Verification】 page;
4. Select your nationality as prompted;
5. Enter your full legal name and ID number;
6. Upload the front and back photos of your identification document;
7. Review your information and submit the application;
8. After submission, please wait patiently for review, which is expected to be completed within 24 hours;
9. For Advanced Verification, you will also need to upload a hand-held ID photo.

Notes

• Please ensure that all submitted identity information is authentic, valid, and clearly visible;
• Avoid glare, obstruction, or blurry images when uploading documents;
• For Advanced Verification, please ensure that the hand-held ID photo is complete and clear;
• During the review process, please wait patiently and avoid submitting multiple applications;
• Additional verification materials may be required in certain regions due to regulatory requirements.

Security Reminder