External deposits refer to transferring digital assets from other platforms or wallets into CoinQ. Please ensure that the correct token and network are selected to guarantee successful and secure arrival.
Web Tutorial
- Visit the CoinQ official website and log in to your account;
- Click 【Wallet】 in the upper-right corner;
- Select 【Deposit】;
- Choose the cryptocurrency and corresponding network as prompted;
- A unique deposit address will be generated;
- Paste the deposit address into the “recipient address” field on the sending platform;
- Complete the withdrawal and wait for blockchain confirmation.
APP Tutorial
- Open the CoinQ APP and log in to your account;
- Tap 【Deposit】 on the top-right of the homepage;
- Select the cryptocurrency and corresponding network as prompted;
- A unique deposit address will be generated;
- Paste the deposit address into the “recipient address” field on the sending platform;
- Complete the withdrawal and wait for blockchain confirmation.
Notes
- Always ensure the token and network match exactly; otherwise assets may be permanently lost;
- Blockchain transfers are irreversible once sent;
- It is recommended to perform a small test transfer before large deposits;
- Do not send funds to incorrect addresses.
Security Reminder
CoinQ officials will never ask for your account password, fund password, SMS verification code, or Google verification code. Please stay alert and protect your account assets from fraud.
CoinQ Team
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